Restaurant operations consulting

Run a tighter floor. Keep more of every check.

ServiceFlow rebuilds the way your restaurant runs during service — sharper waitstaff, smoother turns, and margins you can actually see at month end.

ServiceFlow hero

What you get when we work together

ServiceFlow is new, so I won't show you fake reviews. Here are the promises I stand behind on every engagement.

On-site, not theoretical

I work your real service shifts — observing, coaching, and fixing the floor as it happens.

Numbers, not vibes

Every recommendation ties to a metric you track: covers, turn time, labor %, or check average.

Systems that stick

You keep the playbooks, checklists, and training so improvements outlast my visit.

The work

Two sides of a profitable restaurant

Service-hour training

I show your waitstaff exactly how to run a shift

From greeting cadence to table management, upsell timing, and handoffs between kitchen and floor — your team learns the moves that keep tables turning and guests happy.

  • Section and station assignments that prevent dead corners
  • Pre-shift routines and floor communication scripts
  • Upsell and timing techniques that lift check averages
Margin
focus on profit, not just covers
Turns
faster, cleaner table cycles
Team
staff that runs itself
Data
decisions backed by numbers
Operations & profitability

I find where the money leaks — and seal it

We audit your flow end to end: labor scheduling, prep, menu mix, and waste. Then we put systems in place that protect margin without cutting the things guests love.

  • Labor scheduling matched to real demand patterns
  • Menu engineering to push high-margin dishes
  • Waste and prep tracking that pays for itself

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Consultations and on-site coaching for restaurant owners and their teams.

Engagements

Pick the level of support you need

Floor Audit

$650/one-time

A full service-hour walkthrough with a written action plan.

  • Two on-site service observations
  • Operations & labor review
  • Prioritized fix list
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Most popular

Service Reset

$1,900/per month

Hands-on coaching to retrain the floor and tighten margins.

  • Weekly on-site coaching
  • Waitstaff training playbooks
  • Menu & labor optimization
  • Tracked metrics & check-ins
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Operating Partner

Custom/ongoing

Multi-location or deep-turnaround work, scoped to you.

  • Multi-shift, multi-site coverage
  • Manager development
  • Quarterly profit reviews
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Let's make your next service your best one

Book a Floor Audit and I'll tell you exactly where your restaurant is leaking time and money.

Book a consultation